IT Support

Technology Services

tech support

IT support focuses on User and Network support, remote or in-person. The specific areas can be Network, Server, Workstation, Printers, Email / Website / Cloud Hosting, IT Audit, Escalation management. Four key areas emerged are:

IT Cost Optimization
Remote Worker
Digital Transformation

Why IT Support Is Needed?

The technology landscape is changing rapidly and the frequency of data breaches can be hard to keep track of. Industry experts are reporting that over 164 million records were exposed in data breaches in the first quarter of 2019 alone. Any size business can find exceptional value in working with an outsourced IT services company that extends the knowledge and abilities of their internal team.

How IT Support Helps the Organization?

At NewAnky, our Mission is to give you and your team their time back. Our flat rate Managed IT Services allows your team to remain focused on day-to-day operations, while our team monitors your network, implements network improvements, and keeps up with emerging threats. We provide our clients peace of mind so they can focus on what really matters: running and growing their businesses.

What We provide In IT Support?

We offer IT Services that can help the client to empower their comapny.

Proactive Network & Server Maintenance

Windows updates, patches and firmware updates are applied to servers, workstations and core infrastructure devices to ensure the network is not open to vulnerability or software bugs.

Unlimited Support & Maintenance

We are there when you need us, working in the background to keep your systems up and running. We are always ready to answer your queries and concerns.

Flexible Change Process

Take the hassle out of user/device changes. We are here to do that for you. You just sit and relax while we are doing the work for you.

On-Site IT Availbale When Necessary

If the problem cannot be resolved remotely, one of our IT support engineers will be there to resolve the concerned issues.

Regular Business IT Strategy & Goals

We work together to ensure you have the best IT infrastructure and future-proof it for business developments. Our goal is to provide best services to our clients.

Management of 3rd Party Services

We become the extension to your in-house team & cooperate with 3rd party suppliers on your behalf.